Episode: 007: Eliminating Tips and Paying a Salary with Benefits: Bobby Fry, Bar Marco


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007: Eliminating Tips and Paying a Salary with Benefits: Bobby Fry, Bar Marco

On this episode, we talk with restaurateur Bobby Fry of Bar Marco in Pittsburgh. Bobby and his restaurant, Bar Marco, are on the leading edge of revolutionizing food service by eliminating tips and paying wait staff a salary with benefits and bonuses. Bobby is a successful and thoughtful business person who made the decision to shift his business model after a thorough analysis of his business and the restaurant industry. By valuing his workers and providing his wait staff and back of house staff with stable incomes and  benefits, Fry was able to triple the restaurant's bottom line. Bobby came to the decision to shift Bar Marco’s business model after determining there are 3 main reasons 90% of all restaurants fail in their first 3 to 5 years. He wanted Bar Marco to avoid a similar fate. The shift has motivated employees, increased teamwork, and reduced waste, which has resulted in huge bottom line results. Tune in to find out how a forward thinking business person sees his business and the opportunity taking care of his people creates.

Topic: Eliminating Tips and Paying a Salary with Benefits

Guest: Bobby Fry is the co founder/owner of Bar Marco in Pittsburgh.  

Organization: Bar Marco is a highly successful restaurant in Pittsburgh that recently has taken a radical new approach to how their staff is compensated. They describe themselves as restaurant with “The attention to detail of fine dining but with Hall & Oates and Wu-Tang Clan.”

Website - http://www.barmarcopgh.com/

Facebook - https://www.facebook.com/pages/Bar-Marco/167136583366244

Twitter -  https://twitter.com/BarMarcoPGH

Instagram - https://instagram.com/barmarcopgh/

Take Away Quotes:

“I wanted to proactively solve three problems restaurants face in the years 3-5 that result in 90% of restaurants failing”

“You need to do this for the right business reasons – this is not about hippies and free love”

“This is what happens when you have a minimum wage that is so low – you incentivize big companies to undervalue certain assets – they categorize their people as something they don’t take care of because there are other more expensive things you have to take care of.”

Additional Resources:

http://www.nextpittsburgh.com/next-wave/bar-marco-trailblazes-no-tipping-policy/

http://www.entrepreneur.com/article/246972

Michael Lynn – Cornell Professor and Hospitality Industry Researcher – https://www.hotelschool.cornell.edu/app/facultydb/instructors/wml3

Tipping Expert Website – http://tippingresearch.com/index.html

Food Revolution Pittsburgh Cooking Club – http://www.foodrevpgh.com/ and https://www.facebook.com/FRPCC

 

 

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Equitable Opportunity Radio – weekly conversations with visionary leaders who are building a more inclusive economy
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